READ THIS NEXT: UPS and FedEx Are Sending This New Warning to Customers. In March, FedEx announced that it would be increasing its fuel surcharge for all three of its services—Express, Ground, and Freight—due to rising gas prices. And as of April, FedEx no longer allows customers to track their packages through the Deliveries app, which gave users the ability to follow all of their arriving packages from different carriers in one convenient place. Junecloud, the company behind Deliveries, informed users that they would not be able to track these packages on the app and would need to use FedEx’s own tracking page. But while Deliveries may have lost FedEx access, a new company just struck a deal with the shipping company.ae0fcc31ae342fd3a1346ebb1f342fcb If you’re a FedEx customer, you may notice an increase in packages delivered on the weekend. On May 12, 2022, Boxed, an e-commerce grocery platform, announced that it had reached an agreement with FedEx, which will now deliver most of its customer shipments. Boxed allows customers to purchase bulk pantry items that would otherwise be bought at wholesale clubs like Costco or Sam’s Club, which require a membership. According to the retailer’s website, when buying groceries, office supplies, paper towels, or toilet paper through Boxed, you don’t need a membership, and you can get free shipping on orders over $49. Sweetening the deal, Boxed customers will now be able to reap the benefits of FedEx’s seven-day-a-week deliveries. “In this challenging supply chain environment, e-commerce companies are seeking new avenues to counter escalating costs, and provide the best possible service to their customers,” Chieh Huang, Boxed CEO, said in the press release. “This enhanced alliance with FedEx provides us with the opportunity to address both.”
RELATED: For more up-to-date information, sign up for our daily newsletter. In addition to helping FedEx increase weekend package volume, the agreement helps to boost the company’s e-commerce base, Supply Chain Dive reported. These are two primary initiatives for FedEx, which will also help to diversify its customer base. “We made a specific decision to invest in capacity and double-down on e-commerce three years ago,” Raj Subramaniam, president and chief operating officer of FedEx, said in March (via Supply Chain Dive). “We saw we were skating to where the puck was going to be and seeing where the market was going.” While working to improve its online presence, FedEx is bolstered by its ability to deliver packages every day of the week, namely Sunday, which competitors like UPS do not offer. Bulk items are larger—think toilet paper and paper towels packages—which presents certain delivery difficulties. Supply Chain Dive pointed out that parcel carriers like FedEx have been investigating new approaches for transporting these items, especially as more people are interested in having them delivered. Currently, Boxed is unable to deliver to P.O. boxes, as their bulk boxes are “too big to qualify,” according to the company’s website. Plans for streamlining the shipment of larger, bulky items were not announced, nor was the date for when customers will start to see Boxed shipments come through FedEx. READ THIS NEXT: UPS and FedEx Are Banning These Deliveries.
